We were amazed at how quickly Troy closed our home loan. His speedy communication saved us so much time.
Willa Henderson
Fayetteville, NC
Mortgage Answers / Credit & Income
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A charge-off means a creditor wrote an unpaid account off as a loss. It does not automatically cancel the debt. Genuine reporting errors can be disputed, but accurate negative information cannot always be removed. Paying may update the status without deleting the record.
Request a factual correction.
1. Identify the exact wrong balance, date, ownership or status.
2. Gather supporting records.
3. Dispute with the reporting company and information provider; keep copies.
Check that the status and balance are accurate.
1. Compare the report with proof of payment.
2. Do not assume payment deletes the past history.
3. Ask the mortgage lender how the record affects this application.
Do not buy a promise to erase accurate history.
1. Avoid false statements or invented identity-theft claims.
2. Use free reporting-error procedures when there is a real mistake.
3. Seek qualified help for old-debt legal questions before promising payment.
No. Writing off the account does not by itself erase an obligation.
No. It may change the payment status while accurate history remains reportable.
We were amazed at how quickly Troy closed our home loan. His speedy communication saved us so much time.
Willa Henderson
Fayetteville, NC
We were blown away by how fast and seamless our closing process was with Troy. He locked in a great rate quickly and handled every detail so we could move into our home on schedule!
Yara Mansfield
Show Low, AZ
Troy and his team got us to the closing table in record time. They were super efficient and kept everything moving fast!
Victor Salgado
Boulder, CO
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